HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ 16. If it does not work, add this key in your Windows registry: If it does not work, try to make a online repair as indicated in the following Microsoft article: Logging in with a personal Microsoft account or a work or school account connected to a Microsoft 365 subscription will unlock premium features within the app. ![]() To create or edit documents, sign in with a free Microsoft account on devices with a screen size smaller than 10.1 inches. Office 365 - Cant sign in to Microsoft Office, access Microsoft Outlook, or interact with Microsoft data files If you are unable to sign into Microsoft Office (or Outlook repeatedly prompts you for login, does not show any data, edit a Word/Excel/PowerPoint data file, or receive encrypted connection error) it may be due to a NetID password. Log in again and check if it asks for the credentials again. Download to your iPhone or iPad the Office app now. Select all the credentials that say something about Office and delete them. Manage credentials (Appears in the left menu) Please let me know if this helped and works. Restart the computer, and then log in to the user's Office 365 Portal and perform the Office 2016 installation again from the Office 365 Portal. Remove all Microsoft Office16 / 15 credentials in Control Panel > Credentials Manager > Windows Credentials > then remove all the Microsoft Office credential.ĥ. Observe the result and copy the KEY which is 5 digits and paste them in the next command.Īfter removing all the keys, run the following command for activation.Ĥ. Search the full path to find out which folder Office is installed on.Ĭd "C: \ Program Files (x86) \ Microsoft Office \ Office16" or cd "C: \ Program Files \ Microsoft Office \ Office16" Run the following commands, look for the System Symbols program (Command Prompt) and right click and open as Administrator. Next, you must run the following commands in CMD to disable previous versions of Office installed on your computer: ![]() ![]() I suggest you to perform the uninstall Office 2016 with the Microsoft tool and then perform the procedures for manual uninstall, it was also recommended to delete all Office activation keys through the CMD are install on the PC:ģ. You can try the following procedures below: I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.
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